FAQ
bajee FAQ — Betting, Bonuses and Account
From cricket betting to welcome bonus terms, withdrawal methods, and account management — find answers to everything on this page. Whether you are new to bajee or an experienced player, this FAQ gives direct answers to your most important questions.
Welcome BonusUp to 100% — ৳15,000
Minimum Deposit৳500
Support24/7 Live Chat
Table of Contents
Cricket
Cricket Betting
With bajee's in-play betting, odds update after every over and ball while the match is in progress. You can place bets on runs, wickets, or session markets in a live match. Go to the bajee cricket betting section to see live scores and changing odds together, which helps you make quick decisions.
bajee offers match winner, toss winner, top run scorer, top wicket taker, first wicket fall, over/under runs, innings total runs, and many more markets. T20 and ODI matches tend to have a larger number of special markets. Full details of each market are listed on the match betting page.
Yes, bajee has separate betting markets for the Bangladesh Premier League (BPL), IPL, T20 World Cup, and Bangladesh Tigers international series. During the BPL season, multiple markets are open for nearly every match. As a seasonal offer, bajee's cricket season offer gives up to 40% bonus (maximum ৳8,000).
Simply multiply the decimal odds by your stake to get the total return. For example, if Team A's odds are 3.00 and you bet ৳200 — if you win, the total return is ৳600 (৳400 profit + ৳200 stake). If Team B's odds are 1.80, a ৳200 bet returns ৳360 (৳160 profit). The lower the odds, the bigger the favourite.
On bajee, if a match is cancelled or ends with no result, the stake for that bet is generally refunded. However, settlement rules may differ for specific markets — for example, an in-play bet may be declared void if the match does not reach a certain number of overs. Read bajee's terms and conditions for full details.
Support
Contact and Support
bajee has two support channels: live chat on the website and email support. Live chat usually gets a faster response. Use email support if you need to discuss something complex or send documents. Both channels are available in Bengali and English.
Before getting in touch, have your registered username or mobile number, a brief description of the issue, and, if possible, the date and amount of the relevant transaction. For payment-related matters, having your bKash or Nagad transaction ID ready will help resolve the issue faster.
Yes, bajee's support team assists in both Bengali and English. Keeping Bangladeshi players in mind, all questions are answered directly and clearly in Bengali. So contact support in whichever language you are comfortable with — there is no language barrier.
bajee's live chat and email support are active 24 hours a day, 7 days a week. Help is available without interruption on Fridays, Saturdays, and any public holiday. So if you have an urgent payment or account issue in the middle of the night, contact live chat directly.
Bonus
Welcome Bonus
bajee's welcome bonus is a 100% first deposit bonus, up to ৳15,000. To withdraw the bonus amount, you must wager the bonus 15 times. Example: deposit ৳1,000 and you receive ৳1,000 bonus, giving a balance of ৳2,000; to unlock the bonus for withdrawal, you must wager ৳1,000 × 15 = ৳15,000.
No, bajee's welcome bonus is available once per account only. It applies to the first deposit only. After claiming it, you can use the regular offers — such as the bajee weekly deposit gift (50%, up to ৳10,000) or the bajee slot festival bonus (30%, up to ৳5,000).
Slot games are generally the most effective for wagering. Bets placed on bajee Slots count fully towards wagering. Live casino and sports betting may have different contribution rates. Check the terms and conditions page for exact percentages.
Yes, accepting a bonus on bajee is not mandatory and you can cancel a bonus from your account. However, once you start betting with the bonus, the bonus amount cannot be withdrawn before the wagering requirement is met. Contact support via live chat to request a bonus cancellation.
Alongside the welcome bonus, bajee runs several regular offers: the bajee weekly deposit gift once a week (50%, up to ৳10,000, wagering 20x); the bajee slot festival bonus every day (30%, up to ৳5,000, wagering 25x); the bajee refer a friend promotion (up to ৳3,000); and the bajee birthday special reward (up to ৳2,000).
Account
Account Questions
To register on bajee, you need an active Bangladeshi mobile number, a valid email address, and a strong password. You must be 21 years of age or older. Go directly to the bajee Login page and fill in the registration form — the whole process takes just a few minutes.
On the login page, click the "Forgot your password?" link and enter your registered mobile number or email. A verification code (OTP) will be sent — use it to set a new password. If you have trouble with any step, contact bajee's 24/7 live chat support directly.
No, bajee's policy allows only one account per person. Opening multiple accounts with the same name, mobile number, or payment method is not permitted. If this rule is violated, the account may be closed and the balance forfeited. See the responsible gaming page for full details.
To update personal details, contact bajee support directly. Once your identity is verified, changing your mobile number or email is possible. For security reasons this cannot be done from the profile settings page — submit your request via live chat or email.
First make sure you are entering the correct username or mobile number and password. Pay attention to uppercase and lowercase letters. If you fail several times, use the "Forgot your password?" option. If the problem persists, contact bajee live chat — the support team will act promptly.
Withdrawal
Withdrawals
Withdrawals from bajee to bKash, Nagad, or Rocket are usually completed within 1 hour. Bank transfers may take a little longer due to the banking process. This timeframe also applies at night and on holidays, as bajee's withdrawal process runs seven days a week.
The minimum withdrawal amount on bajee is ৳800. Withdrawal requests below this balance are not possible. You can withdraw via bKash, Nagad, Rocket, or bank transfer — choose whichever method you used for your deposit.
Pending means the request is under review — this is a normal step in the process. It is usually completed within 1 hour. If it remains pending beyond that, contact bajee live chat and provide your withdrawal reference number. The support team will quickly check the status for you.
Yes, withdrawal requests can be made on bajee at any time — night, early morning, or holidays. The withdrawal process is active 24 hours a day. The money is likely to arrive within 1 hour, just as during regular hours. Fridays and public holidays make no difference.
Yes, but to withdraw winnings earned from a bonus, the wagering requirement must be met. For the welcome bonus, wagering is 15 times the bonus amount. Once this requirement is fulfilled, both the bonus and the winnings from it can be withdrawn in the normal way. bajee VIP members also receive additional benefits.
Get Direct Help
Still have questions? We are here
If you could not find the answer to your question on this FAQ page, speak directly with bajee's support team. Via live chat and email, help is available in Bengali and English 24 hours a day, 7 days a week.
Live Chat
Visit the site and click the chat button at the bottom — you will get a response right away
Email Support
[email protected] — use email for complex matters, documents, or screenshots
For those aged 21 and above. Play responsibly. Read the responsible gaming guidelines.