Safe and Informed Betting

bajee — Responsible Gaming

Gaming is for enjoyment — not stress. bajee believes every member should play with an understanding of their own limits and make informed decisions. On this page we explain how you can keep yourself protected.

For ages 21+
Self-exclusion feature
24/7 support
Age Limit and Core Principles

Why Responsibility Matters

For ages 21+ only

The minimum age to participate on the bajee platform is 21. This rule is strictly enforced, because betting or gambling activity can be harmful to younger individuals. Age is verified at registration, and accounts may be temporarily suspended in any case of doubt.

Betting and casino games are primarily a form of entertainment — they are not a reliable source of income. When playing causes stress or financial difficulty instead of enjoyment, that is a concern. bajee wants its members to always stay aware and not hesitate to seek help when needed.

The responsible gaming rules are set out in detail in our Terms and Conditions, which every member is required to follow. It is a good idea to read them carefully before registering.

Core Principles of Responsible Gaming

  • Play only for entertainment, not as a livelihood
  • Only bet what you can afford to lose
  • Avoid placing large bets on impulse
  • Do not keep playing to try to recover lost money
  • Take regular breaks and spend time on other activities
  • Talk openly with family and friends
  • Do not allow anyone under 21 to use your account
Keep Yourself Protected

Limit Setting and Self-Exclusion Features

bajee offers several features that let you control the pace of your own play. Using these tools is not a sign of weakness — it shows awareness.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once set, the limit takes effect immediately; a request to increase it takes some time to be processed.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the session closes automatically, so you do not spend more time than intended.

Self-Exclusion

You can close your account for a set period or permanently. During this time you will not be able to log in and no promotional messages will be sent to you.

Bet Limit

Set a maximum amount you will bet in a single round or in a day. If the limit is reached, the system will automatically stop accepting bets.

Cool-off Period

Suspend your account temporarily for a few days or weeks. Your balance stays safe during the break and reactivation is straightforward.

Reality Check

Turn on pop-up notifications at set intervals to remind you how long you have been playing and how much you have spent — so you can make informed decisions.

Submit a Limit Request

To set any limit, fill in the details below and notify our support team. You can also apply directly via 24/7 live chat or email.

Warning Signs

When to Recognise That Help Is Needed

If you notice the signs below in yourself or someone you know, seek support without delay. Hiding a problem only makes the situation harder to manage.

Financial and Behavioural Signs

Repeatedly betting to recover lost money, each time placing larger amounts
Spending money set aside for essential costs (rent, food, children's education) on betting
Borrowing money or secretly taking money from loved ones to keep betting
Repeatedly failing in attempts to stop betting
Playing for long periods while neglecting work, studies, or family responsibilities

Psychological and Social Signs

Hiding your playing from family and friends or lying about it
Feeling restless, irritable, or angry when you cannot play
Seeing betting as the only way to relieve stress or loneliness
Spending more and more time playing but still feeling unsatisfied
Relationships with loved ones deteriorating and withdrawing from social life
Sources of Support

Where to Find Help

Do not carry the problem alone — reach out through the right channel. You or your loved one can get support from each of the options listed below.

bajee Live Chat

Contact our 24/7 live chat at any time of day or night. Support is available in both Bangla and English. You can also submit a request to set limits or suspend your account here.

Email Support

Email us directly at [email protected] — share your situation in detail and our team will respond quickly. Email is the most effective channel for self-exclusion or long-term limit requests.

Family and Friends

Talk to a trusted family member or close friend. They can help you understand the problem and be by your side as you work through it. Trust the people close to you rather than facing it alone.

Professional Counselling

Reach out to a mental health specialist or counsellor. In Bangladesh, the National Institute of Mental Health (NIMH) and various non-government organisations provide free or low-cost counselling on addiction.

Once a self-exclusion request at bajee takes effect, you will not be able to reverse it on your own — until the set period has ended. This is intentionally strict so that it provides genuine protection. In accordance with our Privacy Policy, this information is kept completely confidential.

In Depth

A Culture of Responsible Gaming

Online betting and casino games can be a normal part of everyday entertainment — as long as they are done in a controlled and informed way. bajee believes every member is capable of making the right decisions for themselves, but those decisions should be grounded in accurate information and clear understanding.

Every outcome in betting or slots is random — no strategy or previous result guarantees the next win. Some people believe that playing longer or that circumstances will change after a losing run — this is not realistic, and it is where problems begin. The urge to bet more after a loss is known as chasing losses and is one of the most harmful habits.

On the bajee platform, your playing history, deposits, and withdrawals are always visible in your account. Review your own records regularly. If you notice that spending or time is gradually increasing, that is a sign the time has come to set limits.

On our FAQ page you will find answers to common questions about responsible gaming — including the limit-setting process, steps for self-exclusion, and how to access support.

Protecting Children and Minors

If other members of your household also use your device, make sure it is not left accessible to others while logged in to your bajee account. Avoid saving your password in the browser and log out at the end of every session. If anyone under 21 uses your account, that responsibility is yours.

Parents can use parental control software on devices to restrict access to specific websites. The bajee support team is ready to advise you on this.

Quick Reminders

  • Set your budget before you start a session
  • Do not play when you are tired or under stress
  • Take at least a 10-minute break every hour
  • Never bet with borrowed money
  • Withdraw a portion of your winnings — do not put everything back into bets

Get Direct Support

Our team is here for you in any difficulty — not to judge, but to help.

24/7 live chat — instant response
Frequently Asked Questions

Responsible Gaming FAQ

The minimum age to take part in any betting or casino activity on bajee is 21. Age is verified at registration. Anyone under 21 is not permitted to create or use an account.

Yes, your account balance remains fully secure during self-exclusion. You will find it unchanged once the exclusion period ends. However, withdrawals and deposits are restricted while the exclusion is active. Contact our 24/7 live chat for more details.

Watch for these clear signs: repeatedly playing to recover losses, lying to family about spending, betting beyond your set budget, and feeling restless when you cannot play. If you notice one or more of these signs, it is important to take a break and seek support right away.

Lowering a limit takes effect immediately. However, a request to raise a limit only takes effect after a set waiting period — this delay is intentional, to prevent limits from being raised on impulse. Contact our support team to change a limit.

Change your password immediately and inform our support team. bajee strictly follows a personal account policy — each account is for the account holder's use only. If someone under 21 has access to the account, act quickly.

Yes. In Bangladesh, the National Institute of Mental Health (NIMH) and several non-government mental health organisations provide counselling on addiction and stress. Speaking with a trusted doctor or counsellor is also effective. Seeking professional help is not a sign of weakness — it takes courage.